When something breaks down, your customer wants it fixed NOW. Waiting a few days or worse weeks is no longer an option.

At Amethyst we understand that your reputation and success depends on understanding and efficiently servicing the complex demand chain to maintain and repair your products, whether supplying to dealers, field based engineers, workshops or customer premises.

Customer expectations are increasing and the competition are getting better – to stay on top you need an effective parts distribution system, impeccable stock holding accuracy and inventory control, and of course timely and accurate delivery whilst still keeping costs low.

Amethyst can help. Amethyst people are experienced, qualified, professional but above all passionate about what we do and the positive impact it has in helping our clients to succeed.

The service standards are second to none with kpi's like 99% order fill, 0.07% total error rate and 99.7% stock accuracy routinely achieved. We know that waiting on a part can cost you financially and the end customer in terms of service levels. We offer real-time pick & pack so you know the part that your field engineer ordered is actually in stock and has been picked for THAT job.

We can deliver to and from your field-force and customers according to pre-defined service levels or warranty agreements.

All our sites are ISO 9001.2001 accredited and we also have many years of success in dealing with the demands of the MOD and NATO and are accredited by both.